Meijer - BravoEcho
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Meijer’s rewards program “mPerks” drives business and loyalty across its 223 superstores in 6 states. The re-launch of the program allowed us to put the customer in the driver’s seat, acknowledging all that they do – with Meijer standing behind them as their ally in the quest to save money. The enhanced program development, new positioning and campaign for mPerks celebrates the customer in an empowering way: A rewards program as mighty as you. The biggest opportunity was to breathe new life and a more compelling story into the program – ultimately increasing use by converting 2MM non-mPerks customers (a 50% increase), and motivating current mPerks customers to engage deeper – and increase sales connected with mPerks by 63%....

Founded in 1934, retail giant Meijer pioneered the “supercenter.” Many fruitful years later, its Corporate Headquarters was literally bursting at the seams and used the opportunity to create a true campus “experience” to embody the brand. The goal of the project was to inspire and transition the lifeblood of the organization - the corporate employees - to a fresh, future-forward way of working. It included the creation of an entirely new, progressive building on campus to house the merchandising and marketing teams, as well as connect the other buildings and create a unified experience. We named this three-year effort the “Peach Road Project” after the original reference by locals of the company address, and developed a comprehensive plan to inform, inspire and educate the employees about this path to the future....